Refund Policy

Unless one of the following applies, payments processed through the payment gateway are final and cannot be returned.

A customer's card or bank account is charged multiple times or for an excessive amount due to a technical error. The overpayment will be refunded to the customer minus any applicable Payment Gateway fees.

Due to a technical problem, the customer's card or bank account has been charged, but they have not been successfully enrolled. Using (website name)'s services requires no upfront cost to the customer. After subtracting the Payment Gateway fees, the remaining balance will be refunded to the consumer.

The Customer's requests for a refund must be accompanied by the original payment receipt and transaction number. Send your completed application in the specified format to (mention email id) through email.

Within 5 days of (website name) receiving the online registration form, reimbursement will be granted if the claim is validated following manual processing. The funds may take between 5 and 7 business days to appear in your account, depending on your bank's policies.

The user or payee will be contacted by (website name) about any outstanding payments for purchases, and (website name) will settle the payments.

The dispute between the payee and the payer may be credited to the account of the disputed payer if (website name) is unable to resolve the dispute. The payee cannot contest the direct credit or debit from the disputing payment to the account of the payee. Once a settlement has been made between the payee and the payer, the money will be handled by the providers at (website name) in accordance with the terms of the settlement.

In the event of a chargeback, payment has already been received by the payee/user/service provider, and the dispute over the payment must be settled in line with the terms of the agreement. Customers/taxpayers need to know this.