Privacy Policy

The current privacy policy depicts your privacy rights in terms of gathering, using, storing, sharing, and protecting your personal data. You agree to this privacy policy by registering, accessing, or using (website name)’s products, services, solutions, features, and technologies. If you do not agree, you should stop accessing this site or (website name) Services immediately and refrain from further access and use of them.

DEFINITIONS

Account refers to (website name) account.

Personal Data is information that can be linked to a person who can be recognized or found. "Personal Data" can include a person's name, mailing address (including billing and shipping addresses), phone number, email address, financial account details, account number, and date of birth. Information that can't be used to find a specific person is not Personal Data.

Process is any method or way we handle Personal Data or sets of Personal Data, whether or not it is done automatically. This includes collecting, recording, organizing, structuring, storing, adapting or changing, retrieving, consulting, disclosing by transmission, dissemination, or other means, aligning or combining, limiting, erasing, or destroying Personal Data.

Services mean all (website name) goods, services, content, features, technologies, or functions offered by (website name) and all related sites, apps, and services. This includes integrations with third-party services.

Site refers to the (website name) websites, mobile apps, public social media platforms, or other online properties that (website name) uses to offer the Services.

User means you or anyone else who has a link with (website name), such as by opening an account, or who uses the Services or visits the Sites in any other way.

Data processing is any action or set of actions that is done to personal data or sets of personal data, whether or not it is done automatically. This includes collecting, recording, organizing, structuring, storing, adapting or changing, retrieving, consulting, using, disclosing by transmission, making available in other ways, aligning or combining, limiting, erasing or destroying.

RULES AND RESPONSIBILITIES

You should know that when we give you (website name) Services, we are the data controllers, and you may be the data subject or a joint data controller, depending on the situation. The general data security regulation (GDPR) defines the terms personal data, the data subject, data controller, and data processor.

By setting up an account for you on (website name), we collect your personal information. In this case, we are the data manager, and you are the data subject, so we both have rights and responsibilities under data protection laws.

When you run a business, you sometimes give us personal information about your customers or the people who work for you. So long as you and we both agree to process personal data for the purposes of working together, you and we are both "data controllers," which means that we are both responsible for data security violations. You must promise that you have the right legal reasons to collect, process, and give personal information about your clients or officers to third parties. In the data security agreement we make with you, both our duties and yours will be laid out in more detail.

DATA COLLECTION

If you access your (website name) Account, use the (website name) Site, or use any (website name) Services, the following categories of personal information may be collected.

Personal data used for establishing an account, managing and administering (website name) services:

  • First and Last Name
  • Birth date, country and location
  • Nationality
  • Gender

If establishing a business account, you must provide the names, rules, and contact information of your officers, as well as a power of attorney.

The information utilized for the Know Your Client (KYC) procedure and anti-money laundering (AML) check:

  • Personal code
  • Birth date
  • Age (birth year)
  • Passport or other identity document issued by the government
  • Your photograph

Device data (such as a type of device, operating system, IP addresses and advertising IDs, your location, web and mobile network data), cookies and utilization data regarding how you utilize our products and services. It is used to accept you as a customer of (website name) Account, to protect you from scams, fraud, and the misuse of any private information you may disclose, and to enhance our services. Please see our Cookie Policy for additional information about cookies.

Also, be aware that we may acquire information about you from third parties such as services for person verification, marketing agencies, your publicly accessible profile information (LinkedIn, Facebook, Twitter, Google Accounts), information related to payments made to or from your accounts with us, provided by payment processing services, banks, card schemes, and other financial services firms, and information from fraud prevention agencies.

  • Perform the most thorough processing of transactions and dissemination of pertinent notifications,
  • Resolve disputes, assess fees, and address recurring issues,
  • Prevent customers from falling victim to unlawful activities and potential fraud,
  • Improve daily the quality of the services, solutions, and incentives that (website name) provides,
  • Being able to reach you in an emergency through one of the available channels,
  • Carry out regulatory checks and meet our obligations to our regulators,
  • Prevent and detect fraud, money laundering, and other crime (such as terrorist financing and identity theft),
  • Comply with our legal obligations.

Your personal information is not used for any objectives not specified in this Privacy Statement or the agreement with (website name).

AUTOMATED DECISION-MAKING

We may sometimes use your information to make choices about you automatically. When you tell us to make a payment from your account or to ask a bank or other payment services provider to make a payment into your account, our systems (or the systems that our suppliers give us) do an automated check for authorization and an automated check to see if your transaction is taking place in an unusual way or place. This helps us fight fraud. You can challenge an automated choice by getting in touch with us.

DATA SAFETY

We promise and guarantee that (website name) has put in place the technical, organizational, and technological security steps that are needed to keep personal data safe. Your data is protected by physical, technical, and management tools that make it less likely that a third party will lose, misuse, break into, share, or change it.

To keep your info safe, we do the following:

  • Firewalls and encryption protect data,
  • Control method for physical access,
  • Facilities for surveillance, a video/CCTV monitor, and a warning system,
  • Securing decentralized data processing tools and personal computers,
  • Procedures for identifying and verifying users,
  • Tunneling, logging, and security for shipping,
  • Audit tracks and paperwork,
  • Backup methods, and a lot more.

(website name) cares about your safety and personal information and guarantees that:

  • Your data won't be given to advertisers or other unauthorized third parties unless this Privacy Policy says so. We'll keep your data and any information you give us secret according to the terms and conditions of a separate deal with (website name).
  • We will only use your information the way this Privacy Policy says we can.
  • We'll take the right administrative, technical, and organizational steps to protect your personal data. We'll let you know right away if we think or find a security breach in your data. We'll help you make sure you're meeting your obligations under GDPR.
  • We make our subcontractors follow the same rules about data protection as the ones in the deal we have with you.
  • We will let you know right away if your personal information is lost, stolen, or accessed by accident or by someone who shouldn't have had access to it.
  • We will let you know right away when we find out about a breach of your personal data that is likely to pose a major risk to your rights and freedoms. This includes any unauthorized or accidental access.

We are not required to give you the notice if at least one of the following is true:

We have made sure and put in place the right technical and organizational security measures, such as encrypting personal data or taking other steps that make it hard for people who aren't supposed to see it to understand it. These measures were put in place for the personal data that was affected by the personal data breach. We keep your data and any information you give us in confidence, according to the terms and conditions set out in a separate agreement.

It would take too much work to let you know about the change. In this case, we might not send you a message but instead, use a public announcement or some other chosen method to let you know in a just as effective way.

If we think you're breaking GDPR security rules, we'll let you know right away. You must make sure that the info you send to (website name) is safe. You are fully responsible if you don't follow the GDPR when this Privacy Policy or the GDPR says so.

DATA SHARING

(website name) promises that it won't give your personal information to anyone who shouldn't have it

We may share your information with (website name)'s contractors. These contractors are only allowed to use your information to provide services to you and are required to keep your information private.

  • Card systems, banks, and payment service companies help you acquire services, money transfers, and other payment services.
  • Suppliers of financial services or operations (like KYC and sanctions screening, credit checking, and card supply) so that you can get good service, fight scams, and follow the law.
  • Analytic services providers – to keep an eye on, assess, and improve (website name) Account.
  • Information made or gathered in the process of providing (website name) Services, which (website name) uses to grow and improve its services.
  • Service providers like data recovery services, website hosting, hosting for data and applications, and software application supply and maintenance are needed to make sure that (website name) Account works all the time.
  • Communications service providers - to contact you and keep you up to date on how (website name) Account is being used, for example, by sending you SMS or emails.
  • Customer support services - to run our platform for payment services and help with customer service and management.
  • Some of your personal information may be shared with a company or organization you work with inside (website name)'s environment so that the payment process goes smoothly. Your registration date, the number of payments you've sent or received through (website name), and whether or not you have approved access to a bank account are all things that (website name) users you work with right now might be able to see.

We may also give your personal information to our professional advisors, like lawyers, accountants, auditors, IT consultants, and management consultants, who are required by their jobs to keep personal information private and secure.

Your personal information may be given to third parties if we are required to do so by laws, rules, or directions we have to follow or if we are responding to a valid court order or the needs of another government body.

We may also make your personal information anonymous or put it together with other people's information. In that case, it will no longer be personal data.

COOKIE POLICY

When you visit (website name)'s Site or (website name) Account, a small Cookie file might be put on your computer or mobile device. We will look at the information in the Cookies and use it to make our services better, keep track of what you do on (website name), and keep your account safe. When we use cookies to gather and store personal information, we first get your knowledge and permission. We get your permission by being clear about how cookies are used and by giving you the option to turn off all cookies except for session cookies, as described in this document. Some of our site's functions, services, applications, and tools can only be used with the help of cookies. You can always block, delete, or turn off cookies if your browser, a program you have installed, or your device lets you. But if you don't want to use cookies or other similar technologies, you might not be able to use certain site functions, services, apps, or tools.

OTHER TECHNOLOGIES

We also use other tools to keep track of what you do on the site or in the (website name) Account area.

Web beacons, also called "web pixels," are small images that help track conversions and improve ads. When you go to the site or (website name) Account login, you can download these graphic files.

Local storage objects (also called "flash cookies") are files that can be saved on your browser. They can be used to find out your preferences, keep track of how you've used the site, or remember the settings for your (website name) Account. You can always change your browser's settings to stop or control flash cookies.

Google Analytics is a piece of software made by a company other than (website name). It can collect and analyze information about how you use the (website name) Services and websites and make reports based on that information. If you agree to our site using cookies, we may use Google Analytics. But you can always change your mind by going to the Google Ads settings. Google also has a plug-in for the web that lets you opt out of Google Analytics.

DATA RETENTION

For as long as it is needed to fulfill our contract with you to provide the (website name) Services, we may retain your data.

You have the right to have your data deleted after the agreement between you and (website name) has ended. We can review your request and delete your information if it is appropriate. We may, however, need to keep certain of your information to meet legal and technical obligations relating to the safety and the functioning of (website name) Services. To prevent the same user from opening multiple accounts, we may save some information after a (website name) Account is closed for grounds of fraud or security.

In order to comply with anti-money-laundering (AML) laws, tax reporting, or auditing, we may be prohibited from returning or destroying all or part of the personal data, or we may be required to store the personal data for some duration. In this scenario, we shall ensure the privacy of your information and cease using it after our legal relationship with you has ended.

While we have a contract with you, or until you unsubscribe from receiving such messages using the link at the bottom of the email or using the functionality of your (website name) Account, we will process your personal data for the purposes of sending personalized offers of services and products to you or to or to find out your opinion on different issues relating to us and our services (direct marketing).

YOUR RIGHTS

If we are processing your personal information as a data controller, you are entitled to the following protections.

You can ask us to erase or delete all or part of your personal data (for example, if it is no longer necessary to provide services to you), and you have the right to know about the processing of your personal data and to have access to your personal data and the processing. Before we can comply with your request, we need to verify your identity. Unpaid fees, unresolved disputes, and fraudulent activity may be monitored using some of your data in the future. We store your information for as long as the agreement is in effect with (website name), and then we erase it unless we are required to preserve it for legal reasons. In spite of the foregoing, we may be required to keep your data for a longer period of time in order to comply with card-shaming requirements, tax and accounting objectives as envisioned by applicable legislation, and other similar reasons.

If any of your information is incorrect, you can also request that we update, correct, or remove it. You can accomplish this on your own; just access your account on (website name) and make the necessary changes there. The Account section of (website name) also serves as the means by which you can terminate your account. If your personal information has been shared with a third-party data processor, they will be informed of any changes or deletions.

If you believe that we have no right to continue using your personal data, or if you believe that your personal data is inaccurate or unlawfully kept, you can ask us to cease using all or a portion of it, or you can ask us to limit our use of it. Using the appropriate setting in your (website name) account, you can temporarily hide your profile from public view. You have the right to access the personal information we have stored on you, and unless doing so would violate the rights and freedoms of others, we shall remove it from the internal view and stop processing it. You have the right to request that we provide your data to a third party in a machine-readable manner.

You have the right to object when we are using legitimate interest as the basis for processing your personal information. We may, however, be allowed to keep processing your information if doing so serves a legitimate business need or is necessary to establish, exercise, or defend legal claims. You can also raise an objection to automated decision-making or direct marketing using your personal information.

If you have any questions about your rights or would like to make a request, please contact us using the details provided below.

PASSWORD POLICY

You are responsible for keeping your (website name) account password secure at all times. It's best practice to log out of your (website name) account after you're done using it. You are solely responsible for safeguarding your account information and preventing unauthorized access to your (website name) profile.

CHILDREN DATA

According to the minimum age equivalent in the applicable jurisdiction (18 years), (website name) does not knowingly collect, use, or disclose the personal data of minors. The Services on (website name) are not intended to attract juveniles. If you are a minor, you may not submit any personal information to us or subscribe to the (website name) Services. If we learn that we have collected the personal information of a child, we will delete the information as soon as feasible.

CHANGES

This privacy statement may be modified at any time by publishing a revised version on the website. You will be informed of any significant changes. The revised version is effective immediately and will be indicated by an updated date at the bottom of this privacy policy. You may terminate the agreement with (website name) if you do not concur with the modifications. By continuing to use (website name)'s Services, you agree to the modifications.

DATA BREACHES

We assure you that we have all the technologies and methods to prevent, detect, and investigate a data breach involving personally identifiable information. In the event of a data breach, we will do our best to notify you and any applicable regulators as soon as we become aware of the breach.

Please contact our data protection officer if you wish to:

  • Request access to the personal information (website name) maintained about you,
  • Correct any information about you that (website name) may have,
  • Remove your information from (website name)'s database,
  • Request any additional inquiries or concerns.

Seize Control of Your Financial Future

Sign Up Now

Ready to Transform Your Payment Experience? Sign Up Today and Embrace the Future of Commerce.